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Monday, 10 June 2013

Why Non-Verbal Communication Skills are important?

Hello Friends! This blog is all about the  importance of nonverbal communication skills.Please reveiw and comment.


Non-verbal communication plays following roles:
  • Repetition: they are repetition of the message the person is making verbally.
  • Contradiction: they can contradict a message the individual is trying to convey.
  • Substitution: they can substitute for a verbal message. For example, a person's eyes can often convey a far more vivid message than words do.
  • Complementing: they can add to or complement a verbal message. A boss who pats a person on the back in addition to giving praise can increase the impact of the message.
  • Accentingthey underlines verbal message. Beating the table, for example, can underline a message.
Questions to ask:
  • Why body language is important? Why do you think so?
  • Can we separate non-verbal communication from a language? Why/Why not?
  • Do you think it is important in business? 

Nonverbal communication is as essential as verbal as it tells the other person if you are being truthful in your speech and how well you are listening. When nonverbal signals matches with the words, they enhances the trust, clarity and bond. To increase communication skills, it is essential to become more sensitive to the body language and nonverbal cues. It also helps in evolving an idea.The following vedio explains its importance in business environment :



You can see in the video that verbal communication is not enough. For instance, in the start of the video  the little boy said to the boy that it is great that he got the lead role in the play but the tone by which he said does not matched with his words. It seemed by his expression that he does not care about boy’s achievement. 

Citations :
Pearl, L. (1992). You are the message: Using non-verbal strategies makes a big difference in business presentations.AgriMarketing, 30(9), 44. Retrieved from http://search.proquest.com/docview/214009277?accountid=3455

1 comment:

  1. Nice video and gives knowledge about communications skills needed in daily life.

    ReplyDelete